Effective Date: [10th Feb 2025]

Welcome to The Visa Assist! This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.thevisaassist.com. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Voluntarily:

• Name, email address, phone number, and other contact details.
• Passport details, nationality, and visa-related documents.
• Payment information for processing service fees.
• Any other information you provide through our contact forms or customer support.

b. Information Collected Automatically:

• IP address, browser type, and device information.
• Website usage data, including pages visited, time spent on pages, and interaction with content.
• Cookies and tracking technologies to enhance user experience.

2. How We Use Your Information

We use the information collected to:

• Provide visa assistance and related services.
• Process payments and maintain transaction records.
• Improve website functionality and user experience.
• Send updates, service notifications, and promotional offers (you can opt out anytime).
• Comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following cases:

• With Government Agencies & Embassies – If required for visa processing and compliance.
• With Service Providers – Third-party partners who assist with payment processing, IT support, and marketing.
• Legal Requirements – If disclosure is necessary to comply with laws, regulations, or legal processes.

4. Data Security

We implement strict security measures to protect your personal information, including:

• Encrypted storage of sensitive data.
• Restricted access to personal data for authorized personnel only.
• Regular security audits and updates to prevent data breaches.

However, no online data transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience, track website performance, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

6. Your Rights and Choices

As a user, you have the right to:

• Request access to your personal data.
• Correct or update inaccurate information.
• Request deletion of your data (subject to legal and service-related limitations).
• Opt out of marketing communications.

To exercise these rights, contact us at info@thevisaassist.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before sharing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: info@thevisaassist.com
• Phone: +966 54 602 8118